The first thing you will note when you meet Gavin is his genuine interest and passion for any person involved in real estate whether buying or selling and achieving the highest level in customer service that is founded on his personal values of Integrity, Reliability and Respect for others.
Having spent many years in service industries Gavin is well qualified to deal with people from all cultures and walks of life, listen to their situation and together focus on the solutions with clients to achieve the desired result.
You can be absolutely assured that Gavin is totally dedicated to his clients and very experienced at completing the necessary research or thinking of new strategies/tactics that has enabled him to achieve very high list to sell ratio.
In consultation with you Gavin will prepare a plan that will leave you in no doubt as to what is happening at any one time during the marketing campaign.
From client feedback Gavin is the master of developing ‘trusted working relationships’ and if you just wish to deal with the one agent during the entire process, then Gavin is your man.
Gavin’s expertise and professionalism is second to none and what struck me most is how he always presents himself in excellent time keeping and most of all, being so relaxed in going about business and yet he gets the job at hand done. I would definitely not hesitate to make use of his serviced in the future and would recommend Gavin at any time.
We have recently sold out house of 53 years. Gavin was very helpful and encouraging throughout the whole process. He gave us knowledgeable advice and we would highly recommend him. Gavin helped us through the whole auction process which is very daunting both in selling and buying a new house. Gavin is an asset to Lugtons and worked hard for us and we got results fast. Thank you Gavin.
- David & Eleanor Soutar
I met Gavin at an open home, I wanted to sell my existing property and buy a more modern home with a smaller section. Gavin took the time to talk through my specific situation; he gave me sound advice and an honest market appraisal. I listed my home with Gavin; he was always professional, on time, helpful and had my interest at heart. He explained each step of the process to me and made the process easy to understand. I will be recommending anyone I know who is keen to sell their house to use Gavin
- Lisa J
Things were all going way too smoothly. I was waiting for the hiccup that would usually pop up when organising this sort of thing, but no, there was nothing. I have been very pleased with the whole negotiating and take over deal. It was only three weeks from the time that I first looked at the house to the move in date, fantastic! I have been very impressed with Gavin’s knowledge of the deal and how it all comes together. The communication was good and not too over the top, he contacted me when needed and always available to take me calls. I have been more than satisfied with the purchase and I have already recommended Gavin to several of my friends if they ever need an outstanding agent
"Gavin’s expertise and professionalism is second to none and what struck me most is how he always presents himself in excellent time keeping and most of all, being so relaxed in going about business and yet he gets the job at hand done. I would definitely not hesitate to make use of his serviced in the future and would recommend Gavin at any time."